More About Customer Experience
Customer Experience is the result of every interaction a customer has with your business. At Jathwa, we understand how important & yet how challenging it is to keep track of all the customer interactions across different channels. We have many solutions (like Genesys PureConnect) that enables Omni-channel Customer Experience allowing customers to pick up where they left off on one channel and continue the experience on another.
We help organizations to deliver superior customer service and experience by empowering them with the tools and expertise that enable them to better interact and collect feedback from their end customers across various omni channels and touch points in a seamless and integrated manner which in return help improve the overall customer experience and increase productivity and efficiency of customer service team
